Terms of service

OVERVIEW

Welcome to the-puzzle-mind.com.

The terms “we”, “us” and “our” refer to The Puzzle Mind, a brand owned and operated by The Brand Monarchy, LLC.

the-puzzle-mind.com operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of our Services.

By accessing or using our Services, you agree to be bound by these Terms and our policies:

If you do not agree, you must not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be at least the age of majority in your jurisdiction to use our Services.

You agree to provide accurate and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 - PRODUCTS

We strive to display our products as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • We do not guarantee that products will exactly match images

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities per customer or region

SECTION 3 - ORDERS

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

Once an order is confirmed, cancellations may not be possible.

Returns are governed by our Refund Policy:
https://the-puzzle-mind.com/policies/refund-policy

Orders are intended for personal use only, not resale.

SECTION 4 - PRICES AND BILLING

All prices are listed in USD (United States Dollars).

Prices may change at any time without notice.

You agree to provide accurate billing and payment information.

You confirm that:

  • You are authorized to use the payment method
  • You will pay all charges, including applicable fees and taxes

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only.

We are not responsible for delays caused by:

  • Carriers
  • Customs
  • External factors

Risk of loss transfers to you once the order is handed to the carrier.

For more details:
https://the-puzzle-mind.com/policies/shipping-policy

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (logos, text, images, designs, etc.) is owned by The Puzzle Mind or its licensors.

You may not reproduce, distribute, or use any content without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or their content.

Accessing external links is done at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All transactions are between you and The Puzzle Mind, not Shopify.

Shopify is not responsible for:

  • Product issues
  • Orders
  • Transactions

SECTION 10 - PRIVACY

Your use of our Services is also governed by our Privacy Policy:
https://the-puzzle-mind.com/policies/privacy-policy

SECTION 11 - FEEDBACK

Any feedback you submit may be used by us without restriction or compensation.

SECTION 12 - ERRORS AND INACCURACIES

We reserve the right to correct errors (pricing, descriptions, availability) at any time.

Orders may be canceled if incorrect information is displayed.

SECTION 13 - PROHIBITED USES

You agree not to:

  • Use the site for illegal purposes
  • Violate any laws
  • Upload malicious code
  • Attempt to hack or disrupt the website
  • Misuse personal data

We may terminate access for violations.

SECTION 14 - TERMINATION

We may suspend or terminate your access at any time without notice if Terms are violated.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Continuous or error-free service
  • That products will meet expectations

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Issues related to product use

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims resulting from:

  • Your misuse of the Services
  • Your violation of these Terms

SECTION 18 - SEVERABILITY

If any provision is invalid, the remaining Terms remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 20 - ASSIGNMENT

We may transfer our rights without notice.
You may not transfer yours without consent.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws applicable in the United States.

SECTION 22 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance.

SECTION 23 - CONTACT INFORMATION

Store name: The Puzzle Mind

Company name: The Brand Monarchy, LLC

Company Address:
131 Continental Dr, Newark, Delaware, 19713, United States

Warehouse Address:
176 Walnut St, Newark, New Jersey, 07105, United States

Company nr.: 10513326

Phone: 520 666 8796

Email: support@the-puzzle-mind.com

Customer Support Hours:
Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm.

https://the-puzzle-mind.com/pages/contact